General Community Questions
Our office is open Monday through Friday from 9:00 AM to 6:00 PM and Saturday from 9:00 AM to 4:00 PM. Our office is closed on Sundays. We look forward to assisting you during our regular business hours!
We offer a variety of floor plans, including studios, one-bedroom/one-bathroom apartments, and two-bedroom/two-bathroom homes. Our diverse selection of thoughtfully designed floor plans features unique, modern styles, making it easy for everyone to find a space they’ll love and feel at home in.
Located in the heart of Deep Ellum in Downtown Dallas, our community puts you right in the middle of everything! Enjoy easy access to some of the city’s best restaurants, shopping, coffee shops, and nightlife. We are also conveniently located near a DART station, making it easy to explore Dallas and travel to popular destinations such as local sporting venues, the American Airlines Center, Dallas Love Field Airport, Fair Park, and so much more!
At Ambrose, thoughtful design meets modern convenience. From our year-round resort-style pool and spacious homes featuring 10-foot ceilings to resident-favorite amenities like the Wi-Fi café, courtyard retreat, parcel lockers, and controlled-access entry, every detail is designed to enhance your lifestyle. Ambrose offers the comfort, convenience, and sense of community that make coming home the best part of your day.
At this time, furnished homes are not available. This gives you the opportunity to personalize your living space and make it truly feel like home from the moment you move in.
No. Ambrose is a smoke-free community. Smoking is not permitted within apartments, common areas, or anywhere on the property. We are committed to providing a clean, healthy, and comfortable living environment for all residents and guests.
Leasing and Application Process
Scheduling a tour is easy! You can use our BetterBot live chat assistant, which provides available tour times and appointment options. Once you submit your request, it is sent directly to our leasing team for confirmation. Prefer to speak with someone directly? You can also schedule a tour by calling or emailing our leasing office. Our team will be happy to help you find a time that works best for you.
To complete your application, you’ll need to provide a valid government-issued photo ID, recent bank statements, and recent paycheck stubs. To help ensure your application is processed smoothly and without delays, please make sure all required documents are clear, complete, up to date, and submitted in PDF format.
Applicants must have a combined gross monthly income of at least three times the monthly rent. As part of the application process, Ambrose partners with a third-party screening provider that reviews credit history, criminal background, and rental history from the past seven years. The results of this screening are used to determine application approval and the required security deposit amount.
Applying is simple and can be completed directly through our property website. Your application will be tied to the specific apartment home you select, along with your preferred move-in date and lease term. Once submitted, our team will review your application and follow up with any additional steps or information needed.
Yes, renter's insurance is required. The policy must meet our liability coverage requirements and include the required property address. Complete insurance requirements will be provided with your move-in information.
The application approval process typically takes up to 72 business hours once all required documents have been submitted. Our team will notify you as soon as a decision has been made.
Yes, we offer flexible lease terms ranging from 3 to 15 months. Monthly rent varies based on the selected lease term and your desired move-in date. Contact our leasing office for current pricing and availability.
Yes. As part of the application process, we use a third-party screening provider to review credit, criminal background, and rental history from the past seven years. The results of this screening are used to determine application approval and the required security deposit amount.
Pricing, Fees, & Deposits
Your monthly rent includes convenient community services such as parking, pest control, and trash services, along with the applicable administrative fees. Water and wastewater services are provided but billed separately based on usage, along with the applicable submeter administrative fee. Electricity is not included and must be set up and paid for separately through your chosen provider. Renters liability insurance is also required.
Residents are responsible for setting up and paying for electricity and renters liability insurance. Electricity and proof of renters insurance must be completed before move-in. Residents are also responsible for their Wi-Fi/internet service, which can be set up at their convenience after moving in.
Rent is due on the 1st of every month and can be paid online through your resident portal or by submitting a cashier’s check. Rent is considered late after 11:59 PM on the 3rd of the month, and a 10% late fee will be applied to your account if payment is not received by that time. We encourage residents to make their payments online for a quick and convenient experience!
Move-In, Lease Terms
We offer flexible lease terms ranging from 3 to 15 months, giving you the option to choose the lease length that best fits your needs and lifestyle. Whether you’re looking for a shorter-term option or planning to stay longer, we’re happy to offer a variety of lease lengths to accommodate you. Please keep in mind that availability and pricing may vary depending on the lease term you choose, so our leasing team is always happy to help you find the option that works best for you.
On move-in day, please make sure you bring your move-in payment in the form of a cashier’s check. You will also need to provide proof that your renters insurance and electricity have been set up with the correct apartment and account information. Your lease must be fully signed before move-in as well. We’ll also schedule a brief appointment with you so we can review important community and property information, answer any questions you may have, and help make your move-in process as smooth as possible!
To move out, we require a 60-day written notice. Please make sure to provide your notice at least 60 days before your planned move-out date to ensure a smooth transition. Our team will then provide you with additional information regarding the move-out process and any final steps you’ll need to complete before turning in your keys.
Amenities & Lifestyle
At Ambrose, we offer a variety of apartment and community amenities designed to make your home comfortable, convenient, and enjoyable! Our apartment homes feature gourmet kitchens, GE appliance packages, soaring 10-foot ceilings, programmable thermostats, spacious closets, and wood-style or urban concrete flooring. Select homes also include vanities with dual sinks and smart built-in features. Throughout the community, residents can enjoy our state-of-the-art fitness center, resort-style pool, pickleball court, relaxing courtyard, WiFi café, outdoor grills, and convenient parcel lockers. Whether you’re looking to stay active, relax, work remotely, or enjoy time outdoors, Ambrose has amenities for every lifestyle!
Our state-of-the-art fitness center and WiFi café are available to residents 24/7, giving you the flexibility to work out or get some work done whenever it’s most convenient for you!
At this time, our amenity spaces are not available for private reservations or events. However, residents are welcome to enjoy the community amenities during their regular availability.
Yes! Guest Wi-Fi is available throughout all of our community amenity spaces, making it easy to stay connected while you work, relax, or enjoy everything Ambrose has to offer.
We offer convenient onsite parking in our two-level parking garage, making it easy for residents to park right at the community. The garage provides convenient access to the building, and residents can simply take the elevator from the garage directly to the residential floors and their apartment!
While we do not currently offer EV charging stations at our community, we’re always looking for ways to improve the resident experience and appreciate your interest in this amenity. We’ll be sure to share any future updates with our residents!
We do not have a dedicated bike storage area; however, residents looking for extra space can take advantage of our available storage units. Please contact the leasing office for more information about storage unit availability and options!
Package delivery is easy and convenient at our community! Packages from Amazon, UPS, and other delivery carriers can be placed in our secure parcel lockers for easy pickup. USPS mail is delivered separately to our community mail room, where residents can access their regular mail.
We love creating opportunities for residents to connect and enjoy the Ambrose community! Throughout the year, we host a variety of resident events and activities designed to bring neighbors together, celebrate special occasions, and create a fun and welcoming atmosphere. Event details and upcoming activities are shared through Loft Living and community announcements, making it easy for residents to stay informed about what’s happening around the property.
Guests
Guest parking is available throughout the community, with plenty of parking spaces available for visitors. This makes it convenient for residents to welcome friends and family while ensuring guests have accessible parking during their visit.
For the safety and security of our community, guests can use the callbox to contact the resident they are visiting. Once the resident confirms their guest, they can provide access through the community gates and elevators. This process helps us maintain a secure environment while still making it easy for residents to welcome their visitors.
Accessibility
Our community is designed to accommodate residents with varying accessibility needs, and we strive to provide a positive living experience for everyone. We are also committed to complying with applicable accessibility and fair housing requirements and working with residents regarding reasonable accommodations when appropriate.
We want every resident to feel welcome and comfortable while enjoying the spaces throughout our community. Our common areas and shared amenities are designed with accessibility in mind, and we strive to maintain an inclusive environment where residents can enjoy the community and its features. Because accessibility features may vary depending on the specific area or amenity, we are happy to provide additional information about individual spaces.
Accessible parking is available at the community for individuals who require it, in accordance with applicable requirements. We understand how important convenient and accessible parking is to our residents and visitors, and we strive to provide appropriate accommodations to help make getting to and from your home as convenient as possible.
Pets
Pets are welcome at Ambrose! Residents may have up to two pets in their apartment home, subject to our community’s pet guidelines, fees, and applicable breed restrictions.
Certain dog breeds and mixed breeds may be restricted in accordance with our community’s pet policy. Breed restrictions include Akitas, American Bulldogs, Chow Chows, Dobermans, German Shepherds, Great Danes, Husky breeds, Malamutes, Pit Bull breeds, Presa Canarios, Rottweilers, Staffordshire Terriers, and St. Bernards. Assistance animals may be considered separately in accordance with applicable laws and regulations.
Each apartment home may have up to two pets. Whether you have one furry companion or two, we’re happy to welcome them as part of our community!
Absolutely! Service animals are welcome at our community. We are committed to creating a comfortable and welcoming home for all residents and their service animals.
While we do not currently offer dedicated pet amenities on the property, there are several nearby dog parks and pet-friendly spaces for you and your furry friend to enjoy. And be sure to stop by the leasing office—our team loves welcoming pets and always has treats available!
Neighborhood
Ambrose is located in the vibrant Deep Ellum neighborhood, just east of Downtown Dallas. Known for its lively entertainment scene, Deep Ellum offers an exciting mix of restaurants, coffee shops, local shopping, art galleries, music venues, and nightlife—all conveniently close to our community.
Living in the heart of Deep Ellum means you’ll be surrounded by plenty of shopping, dining, and grocery options! The neighborhood is home to a variety of local shops, boutiques, restaurants, coffee shops, and entertainment venues. Popular nearby destinations include Pecan Lodge, Velvet Taco, Hawkers Asian Street Food, and many more. For groceries and everyday essentials, residents have convenient access to nearby options such as Tom Thumb, ALDI, and the Dallas Farmers Market.
Ambrose is located within the Dallas Independent School District (Dallas ISD). Based on current attendance information, the schools assigned to our community include Ignacio Zaragoza Elementary School, Alex W. Spence Talented/Gifted Academy, and North Dallas High School. School zoning and attendance boundaries may change, so we recommend confirming enrollment eligibility directly with Dallas ISD.
Several educational and medical institutions are conveniently located nearby, including Baylor University Medical Center and the Texas A&M College of Dentistry. Our central location makes Ambrose a convenient option for students, medical professionals, and those working or studying in the surrounding area.
The nearest public transit stop is conveniently located right alongside our community. The Baylor University Medical Center DART Station is just steps from our property, providing easy access to destinations throughout Dallas. Residents can conveniently travel to popular locations such as the American Airlines Center, Fair Park, and Dallas Love Field Airport, along with many other destinations across the city.
Resident Resources
Rent can be paid conveniently online through the Loft Living resident portal. Residents can access the portal to make payments and manage their account. All residents can also take advantage of Bilt Rewards and earn points through their rent payments.
Residents are notified approximately 90 days before their lease ends through email and a notice delivered to their door, giving plenty of time to prepare for the upcoming renewal. Lease renewals can be completed online for convenience, or residents are welcome to visit the leasing office for assistance with the renewal process.
Maintenance requests can be easily submitted through the Loft Living resident portal. Residents can submit a work order online and track its status for updates. If you need assistance accessing the portal, our leasing office is always happy to help.
Residents have access to an online portal through Loft Living and our community website, making it easy to manage everything in one convenient place. Residents can pay rent online, submit and track maintenance work orders, and stay up to date with important community announcements. Residents can also take advantage of Bilt Rewards and earn points through eligible rent payments.
Residents can take advantage of Bilt Rewards, which allows eligible residents to earn rewards and access exclusive benefits through the program. For example, residents may be able to earn points on rent payments and redeem them for travel, fitness, shopping, and other rewards.
We offer a 24-hour Cyber Café equipped with computers and a printer for residents to use. This space is perfect for remote workers, students, or anyone who needs a quiet and convenient place to work outside of their apartment.